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GRIEVANCE ESCLATION MATRIX

Details of DesignationContact Person NameAddressContact No.Email idWorking hours when complaints can call
Customer CareThoviti Brahmachary202, Block-2, Diamond Estates, CBCID Officers colony, Rama murthy nagar, Hydernagar, Hyderabad, Telangana State, 5000859000373636info@wealocityanalytics.com10am- 6pm (Monday to Friday)
Head of Customer CareThoviti Brahmachary202, Block-2, Diamond Estates, CBCID Officers colony, Rama murthy nagar, Hydernagar, Hyderabad, Telangana State, 5000859000373636info@wealocityanalytics.com10am- 6pm (Monday to Friday)
Compliance Officer Thoviti Brahmachary202, Block-2, Diamond Estates, CBCID Officers colony, Rama murthy nagar, Hydernagar, Hyderabad, Telangana State, 5000859000373636info@wealocityanalytics.com10am- 6pm (Monday to Friday)
Principal OfficerThoviti Brahmachary202, Block-2, Diamond Estates, CBCID Officers colony, Rama murthy nagar, Hydernagar, Hyderabad, Telangana State, 5000859000373636info@wealocityanalytics.com10am- 6pm (Monday to Friday)
SEBI SCORES
“SCORES is an online grievance redressal facilitation platform provided by SEBI. Complainants can lodge grievances pertaining to securities market against SEBI regulated entities like listed companies, Registered Intermediaries and Market Infrastructure Institutions. Investors shall first take up their grievances for redressal with the entity concerned, through their designated persons/officials who handle issues relating to compliance and redressal of investor grievances.
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Updated Complaints as of Invalid Date

Sr. NoReceived fromPending at the end of last monthReceivedResolvedTotal PendingPending complaints > 3_monthsAverage Resolution time^ (in days)

Grand Total Of Complaints

Total receivedTotal resolvedTotal PendingTotal average resolution timeTotal pending from last monthTotal pending from last three months

Trend Of Monthly Disposal Complaints

Sr. NoMonthCarried forward from previous monthReceivedResolved*Pending#

Trend Of Annual Disposal Complaints

Sr. NoYearCarried forward from previous yearReceivedResolved*Pending#